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Contact Us


Order Enquiries

Bonmarche telephone ordering has had a makeover!

Not only have we expanded our team to ensure your call is taken quicker than ever, our lovely sales staff are on hand to offer you their Bonmarche shopping expertise. So whether you need advice on the perfect accessories for the dress you’re ordering, tips on the best selling styles or suggested alternatives for a sold out item; our sales team are here to help.

Telephone Orderline

Give our new shopping experience a try and call us on 0330 026 2728 between 8:00am and 8:00pm Monday - Saturday and between 9:00am and 6:00pm Sundays to speak to our friendly UK based team today!

Customer Services Enquiries

If your enquiry is about an order you have placed or are attempting to place on line online and our FAQs do not answer your query, please contact the Customer Services Manager by emailing shop@bonmarche.co.uk or by telephone on 01924 700 121.

Opening times are Monday to Saturday 8:30am to 5:30pm.

Press Enquiries

Please contact the PR department at head office on 01924 700 100 or click here to send an email.

Bonmarche is a signatory to the Accord. Click here to read the press release.

General Enquiries

Our Head Office is located at Bonmarché, Jubilee Way, Wakefield, West Yorkshire WF4 4SJ

For general customer services enquiries please call 01924 700 121

General email may be sent to shop@bonmarche.co.uk

Opening times for general customer services are Mon to Sat 8:30am to 5:30pm

Enquiry Form

Alternatively, please use the form below to contact us.

Alternatively, please use the form below to contact us.