Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in four automatic instalments, made every two weeks, without any interest (late fees apply). Please use Clearpay responsibly.

The service is provided by Clearpay Finance Ltd. Clearpay Plans are not regulated by the Financial Conduct Authority.

You can apply to use Clearpay to pay for your online order as long as you’re over 18, a permanent UK resident and have a UK billing address, UK mobile number and debit or credit card.

If your basket amount is between £0 - £1200, after any deductions, it should qualify for Clearpay. However, Clearpay will decide if you are eligible to pay by Clearpay. Unfortunately, we don’t offer Clearpay on baskets containing gift cards, e-gift cards, food, alcohol and on some furniture items.

Clearpay can be used in conjunction with gift cards, loyalty reward vouchers and valid promotion codes and coupons, but not debit or credit cards.

You can place more than one order using Clearpay as long as your payment is approved.

Where you use Clearpay, you will enter into two contracts, one with us for the supply of goods and/or services and one with Clearpay so that you can pay in instalments. The contract with Clearpay will be governed by their terms and conditions.

Select Clearpay as your payment method at checkout and we’ll redirect you to Clearpay’s website. You’ll need to complete a short registration form if you are a new Clearpay customer. This will include providing Clearpay with some details including your name, date of birth, address and your debit or credit card details. You will also need to read and accept Clearpay’s terms and conditions to enable your order to be completed.

For returning customers, you will just need to select Clearpay and log in to your Clearpay account on the Bonmarche checkout page and accept Clearpay’s terms and conditions to complete your order. You will receive an instant decision after some initial checks by Clearpay, confirming if you are eligible to use this service as a payment method. Please note that the log-in details for Clearpay will be different from the log-in details you use for your Bonmarche online account.

If approved, payment for your item(s) will be taken in four interest-free* instalments. You’ll be required to make the first instalment (25% of the total amount) when placing your order. The remaining balance is split into three equal payments that are automatically deducted from your Clearpay account every two weeks. The amount owed will be adjusted for any returns. You can log in to your Clearpay account, click here, at any time to see the status of your payments.

*Late payments

If you cannot make a payment, please contact Clearpay here.

As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay.

Clearpay will give you until 11pm on the following day to make your repayment, at which time you will incur a late fee if you have not been able to make the payment.

This will be an initial £6, then a further fee of £6 if the missed payment is not made within seven days. If your order is less than £24, the total late fee will be £6. If your order is £24 or more, total late fees will not exceed 25% of the total order or £24, whichever is less.

Clearpay debt may be passed to a debt-collection agency, and this may affect your ability to use Clearpay in the future. We encourage you to use Clearpay responsibly. Please see Clearpay Terms of Service for further details.

The same delivery times apply regardless of how you pay and will vary depending on the type of delivery linked to your order. Visit our delivery page for a full breakdown of our policy.

Click here for full details regarding our return instructions.

Presently, you can only return any unwanted items paid for using Clearpay, by post. Clearpay will be in touch and any outstanding payments in relation to the returned item(s) will be stopped. Clearpay will refund the card linked to your Clearpay account for the amount of any payments received in relation to the returned item(s) within 3-5 working days.

Refunds will be processed by Clearpay 3-5 working days after we've received the item(s) back. Full details can be found online in your Clearpay account.

While we are unable to directly offer an exchange on orders placed through Clearpay, you are able to return the item(s) for a refund and place a new order online.

Visit the Clearpay website here for a comprehensive list of FAQs, Terms of Service and Privacy Policy.